OUR STRATEGY

Key initiatives planned for 2021/2022 in support of achieving our long term aspirations

LONG TERM ASPIRATIONS

Providing worldclass service to our members

Priority Scope Description
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Achieve competitive returns

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Providing worldclass service to our members

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Becoming the employer of choice

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Providing worldclass service to our members

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Increasing efficiencies to improve service delivery

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Develop a disciplined, agile and lean workforce

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?

LONG TERM ASPIRATIONS

Achieve competitive returns

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?
Asset 174

LONG TERM ASPIRATIONS

Providing worldclass service to our members

Priority Scope Description
Delivery Mechanism
What will success look like?
Who is accountable for this?